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Jackie Hilton

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Review of the Sainsburys Bank, Pet Insurance:

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Appalling service

Absolutely dreadful. They don't fulfil any of the terms of the contract. Don't confirm receipt of claims, do their utmost to avoid paying out, when you chase them up you get a different story every time you ring. Very quick to exclude all conditions. Take a long time to give a decision. Rarely put anything in writing, Load premiums a lot as your pet gets older. Cancelled my policy after 11 years paying. Reviewed on: 13th June 2021

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