Ed 's community profile page - Smart Money People

Write a review

Viewing profile for,

Ed

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NatWest, Business Banking:

View on product page

Not interested in helping, just want to fine you as much as they can

Terrible customer service interaction. Whilst they may not realise or even understand that there is a serious global pandemic crisis going on, outside of their little wealthy unaffected bubble, their customer interaction is hopeless. They send back dated threatening letters (so by the time you receive the letter via 'snail mail' then the time limit has expired, so they can bombard you with a variety of fines to line their already over-flowing pockets. They ignore your emails and calls, and when they bombard everyone you have ever known with telephone calls, texts and emails while trying to get hold of you 'urgently', when you do get through to them, then you can't actually get an appointment for another week plus - I suppose so that they can bill you further fines. All good for their pension pots I guess. AVOID Reviewed on: 20th June 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.