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Review of the Sainsburys Bank, Car insurance:

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Buyer Beware ! Rating nil !!!

Having chosen Sainsburys car insurance via a reputable on line source my husband was very pleased with himself to have got a good 'deal' It was 3 weeks before his existing insurance was due to expire and he duly paid the £25 deposit required. Very sadly my husband died a week later, before the insurance was even due to come into force. I rang as many people as possible asap and after a bit of a search for a tel no this included Sainsburys Bank, I spoke to a representative who although very sympathetic to the occasion didn't seem to know how to handle the situation, I would have been happy to go ahead with the Insurance as quoted to my husband but declined the new price given to me as it was very expensive in comparison to the one my husband had chosen. To cut a long story short I have contacted Sainsburys Bank by telephone on a number of occasions and despite the sympathy and apologies and being promised return of the deposit my husband paid and now 7 weeks later there is no sign and by the tone of the letters I have been receiving from quite a different source it appears that I won't be receiving any such refund. I'm so pleased we did not take up this Insurance, I can't imagine the problems that may have ensued if ever a claim needed to be made, don't touch them with a barge pole. Reviewed on: 6th July 2021

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