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Malcolm Davies

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All reviews (9)

Review of the Pockit, Account:

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Dreadful customer service

YOU WOULD THINK MY REQUEST TO POCKET WOULD BE VERY SIMPLE AND EASY FOR THEM TO RESPOND I HAVE ASKED THEM WHERE IS MY MONEY THEY TELL ME IT WAS RETURNED TO SOURCE ON THE 16TH AUGUST I HAVE ASKED THEM TO SUPPLY THE EVIDENCE SHOWING ME WHERE IT AS BEEN RETURNED BUT NO THERE IS NEVER ANY REPLY FROM POCKET. ALL INFORMATION PASSED TO THE FINANCIAL OMBUDSMAN. Reviewed on: 16th October 2021

Review of the Pockit, Account:

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Pocket madness continues

Pocket say they have returned my money to source and closed my account on the 16th August I have asked them many times where is my money what account have they returned the money there is never any response from pocket. Reviewed on: 27th September 2021

Review of the Pockit, Account:

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STOLEN MY MONEY

POCKET EMAILED MN THE 16TH AUGUST TELLING ME MY MONEY £160.79 AS BEEN RETURNED TO SOURCE ONE WOULD IMAGINE MY BANK ITS NOW BEEN 18 DAYS AND STILL NO MONEY AS BEEN CREDITED TO MY ACCOUNT I HAVE ASKED POCKET FIVE TIMES TO SUPPLY THE EVIDENCE SHOWING ME WHICH ACCOUNT HAVE THEY CREDITED MY MONEY INTO AS USUAL NO RESPONSE FROM THEM. ACCOUNT NUMBER 00148319 Reviewed on: 4th September 2021

Review of the Pockit, Account:

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Refusing to supply information

Pocket bank closed my account today the 03/09/2021 no reason was given pocket blocked my 5 months when I tried to make a cash transfer the money was available in my account. Two weeks ago they said my money £160.79 wa returned to source on the 16th August the money is still not in my account pocket are refusing point blank to supply the information confirming which account they have paid the money into. Account number 00148319 Reviewed on: 3rd September 2021

Review of the Pockit, Account:

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Flabbergasted

Pocket bank is refusing to supply information about my request I asked pocket where is my money it shows on my account returned to source ? My account balance was £160.79 before it disappeared pocket can you confirm what account you have paid my money into. My account was blocked for no real reason I tried to ake a cash transfer off £150 funds were in my account pocket for no reason whatsoever they decided to block the transfer its now been 5 months the account as been blocked. Information I request is what account have you paid my money into . Reviewed on: 28th August 2021

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