Z Din's community profile page - Smart Money People

Write a review

Viewing profile for,

Z Din

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Virgin Money, Mortgages:

View on product page

Mortgage Team Don't Care About Customers

It took 58 minutes if waiting for me to speak with the mortgage team. Yesterday I tried their call back service. I received a text at 10:45am confirming someone will call me in about 60 minutes. I received a call at 12:00 I quickly clicked answer and put the phone against my ear, and said Hello, and the phone call was ended. Terrible customer experience. This is the last time I mortgage with them, in future I will be looking at other mortgage providers. Reviewed on: 26th July 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.