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Nigel Russell

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Review of the Caravan and Motorhome Club, Caravan Cover:

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Excellent but booking system lets it down

Happy overall with all aspects of the club with the exception of booking. This should be a lot easier as it’s let down by a disconnect between site numbers, site names the App/website and guide book/map all having to be used at the same time to make proper sense of it. We have recently completed a tour of Scotland using club sites where possible( can be thin on the ground in Scotland) but during planning had to repeatedly switch between printed materials and electronic to ensure we were correct. On line offering needs serious improvement. Otherwise club provides a good quality and “safe” experience. Reviewed on: 28th July 2021

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