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Deborah Lincoln

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Review of the Sainsburys Bank, Cash Passport MasterCard:

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Attempted to reload cash passport card several times and FAILED miserably

Tried to reload cash passport card several times for imminent travel. Had not used card for a while but still valid. In the end contacted them by phone several times, and email, but it did not get resolved before I got on the plane. Absolute joke. Very stressful and wasted a lot of precious time. Staff absolutely useless and kept repeating same scripted response. Will just withdraw money from ATM and use my bank card and incur lots of charges. AVOID USING THIS CARD. No stars at all for rating and recommendation, but had to put lowest to publish. Reviewed on: 2nd August 2021

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