Karen Stevenson 's community profile page

Write a review

Viewing profile for,

Karen Stevenson

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the BUPA, Health Insurance:

View on product page

Avoid being a member of BUPA

I've been a loyal member with BUPA since end of 80s I started with a full policy to cover for anything i may have needed they have made it so difficult for me to continue with them now my policy is not worth the paper it's written on. My premiums are £232 a month a increase of £40 a month from last year's renewal I also have a ,£500 excess and have to pay all my consultation fees and no cover for any physio out patient cover. As a member we were all promised a fair rebate for being unable to access treatment during March-September of last year I didn't receive a month's payment back. They say they gave a loyalty team don't be fooled they may have a department called loyalty team but I've been told no one gets treated any different if you are a loyal member for over 30 years or not guess the word loyalty gives members a false sense of security because BUPA do not seem to understand the meaning of the word. I've recently found out if a member wishes to be transferred out of a NHS hospital after being admitted to a ward and under a consultant there's no way for the foreseeable future BMI or Spire Hospitals will accept transfers BUPA did not even know this they strongly denied it then I made them phone the hospitals and they then had to inform me I was right they then tried to tell me all memberships are for elective admissions only absolute rubbish. No one wants to speak to you they hide behind closed doors I could go on I have cancelled my membership today and yave been told I now have to wait up to 38 days for my refund complete joke. Please do not waste your money on this company they are a greedy profit making organisation who care very little about its members only about the amount of money they receive from them. Shameful Reviewed on: 3rd August 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.