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Sharon Wood

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Review of the Brightside, Car insurance (discontinued):

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Insurance

I can never get through to Brightside on the telephone unless I click that I am a new customer (but still hold for 20 mins!). Existing customers are sent e-mails to renew insurance but cannot get through to discuss this or amend the details. I bought a new car and because I was unable to speak with someone I went elsewhere. I was then sent an e-mail thanking me for renewing my car insurance with Brightside! I then tried to cancel by phoning but again was on hold for 20 minutes! Reviewed on: 11th August 2017

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