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Peter Smith

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Review of the M&S Bank - Marks and Spencer, Current Account:

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Uncontactable bank

If you could do everything over the internet, as is the case with many banks, this might be an acceptable bank, but renewing a monthly saver has to be done by telephone or visiting a branch and they just do not answer the telephone in a reasonable time. Now sat in a queue for over half an hour twice trying to contact them. Also they do not seem to respond in a reasonable time to messages left on the messaging facility inside my account. Perhaps M&S should reconsider whether... Reviewed on: 5th April 2016

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