Frances Hiam's community profile page

Write a review

Viewing profile for,

Frances Hiam

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the M&S Bank - Marks and Spencer, Current Account:

View on product page

Dreadful Experience

Tried to contact waited for 15 mins no answer. Tried to make a payment online came back with couldn't action my request "contact them". Tried to change a direct debit to sort out a problem, there is no option to amend a dd. Go online to increase credit card limit, comes up with contact them again. Tried to email them twice with no reply! Try to contact them where you get the message "you can manage your account online"!!!!! waited 20 mins no answer. It's like banging your head on a brick wall. My advice don't change your account to them it's completely hopeless. I only moved a couple of months ago & wish I hadn't. Reviewed on: 6th April 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.