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P Allen

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Review of the Legal and General, Home Insurance:

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Did everything to avoid paying out

Had damage to an electronic gates circuit board caused by slugs. Claim initially refused as L & G classified slugs as 'vermin'. Having contested this, it was agreed that slugs are not vermin - they are in fact gastropods. So now the claim is refused as I hadn't taken Accidental Damage insurance, which is where they now decide to classify the claim. How on earth is damage caused by slugs 'Accidental Damage'? Whether or not I can give the time to take this to the Financial Ombudsman is debateable, but I certainly will NEVER insure with L & G again. Reviewed on: 5th August 2021

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