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MStringer

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Review of the Newbury Building Society, Mortgages:
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Rude and extremely poor customer service to an existing customer

1
Long story short. I have now transferred over a million pounds worth of property to another Building Society due to Newbury's sheer rudeness and contempt to me as their customer. Reviewed on: 6th August 2021
Reply from Newbury Building Society Mr Stringer, we are sorry to hear this and it is not what we would expect from our service - we would really like to understand what went wrong - if you would like to contact us we would really like to discuss this with you. marketing@ newbury.co.uk Response date: 9th August 2021
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Newbury Building Society

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