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Emily Davis

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Review of the Cycleplan, Bicycle Insurance:

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Best ever experience of an insurance company

I'd had my back wheel stolen and when I explained that I needed my bike for work, the guy I spoke to fast-tracked my application as much as he could so I wouldn't have to wait the standard amount of time. They approved the quote I got from my local bike shop and paid me pretty much straight away. I had all the documentation I needed (proofs of purchase, crime number etc) and obviously that makes it easier at their end, but I am notoriously skeptical of insurance companies and I have to say I was blown away by the speed and efficiency of the service. The advisor that dealt with my claim was really understanding and compassionate and that also added to the experience. Reviewed on: 23rd August 2017

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