I àwant my exes name taking off what was 'our mortgage as it is only myself living here & paying it and has been for years, I enquired in branch about how to do this & then did as I was advised. I didn't receive an acknowledgement of my request so called customer services & explained the issue only to be spoken to in a way that was belittling & was refused my request due to my work circumstances. Apparently even though I'm the person that has always paid my mortgage I'm not deemed suitable to pay by myself ' but I always have ' !? So they won't take his name off my mortgage even though he has asked to be removed !! It's not so much that they won't but the way it was said and the fact they didn't have the good level of customer service to write or call to let me know & I had to call them. Not my idea of great service
Reviewed on: 23rd August 2021
My quotes don't leave me in shock and it was quick & easy to arrange for assistance when my car tyre was badly punctured/torn on exposed metal whilst ì had my kids with me, the sort of customer service I like to experience
Reviewed on: 23rd August 2021
Since finding Klarna I have been able to buy things I need for my home & my kids and pay them off easily whilst improving my credit score, its a winning way to shop
Reviewed on: 19th August 2021
