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Steven Payne

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Review of the Saga, Home insurance:

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Rip Off

My dad, who was aged 83 at the time first took his home insurance out with Saga in 2013. He saw an increase in 2014 to £283.59. For the next 4 years, his premiums were raised to 362.01, then £422.36, then 496.54 and finally in 2018 to £588.93 all paid by direct debit and by which time he was 88 years old when the final premium was received. I did complain without a satisfying resolution and therefore decided to find him a better deal. To add insult to injury in 2019 he had received an offer for home insurance from Saga for £288. It was always my understanding that the brand Saga stood to assist the elderly and not rip them off. Reviewed on: 20th August 2021

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