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Denise Lunt

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Review of the Avanti Travel Insurance, Travel insurance:

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They came to our help without making life further difficult when we desperately needed their help.

When taking ill in Cyprus at the beginning of last year, Avanti did their level best to help in anyway they could in bringing us home safe and sound. They were not helped by the TUI reps, who do not give them the information required about our passports on time, and lied about being able to stay in the hotel until the following morning, instead leaving us to come home in the middle of the night arriving in England in the freezing cold. Avanti also re-paid the ransom money demanded, and were simply wonderful to two very poorly, frightened elderly people, who will always be indebted to the company for their help. Their kindness was further extended even after we arrived home. We have taken out a new insurance policy, allowing us once again to look forward to a new holiday, knowing we have the very best insurance company in the world to rely on should, heaven forbid anything go wrong. Reviewed on: 28th August 2021

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