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Andy Newell

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Review of the One Call Insurance, Car insurance broker:

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Good price, room for improved service

Prices were competitive. 2nd year with them. Massive mprovement needed in answering phones. The wait at various tines of the day is not acceptable. I hate Livechat. I have to arrange insurance for my 80 year old dad. Many people over the age of 60 don't have Smart phones or access to the Internet. You need to provide a focused improved service for those customers. Reviewed on: 12th September 2021

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