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William Stuart

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Review of the M&S Bank - Marks and Spencer, Current Account:

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Hard to get in touch with

Switched to M&S current account. Find them hard to get hold of on the phone- 15 minute waits on several occasions. Also, one of my Direct Debits failed to transfer properly, and the response from M&S was that it wasn't their fault- I was to contact the relevant payee myself. Not impressed! Not seemless! Thinking of switching away again already. Reviewed on: 4th May 2016

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