Charlotte Lotts Houchen's community profile page

Write a review

Viewing profile for,

Charlotte Lotts Houchen

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the One Call Insurance, Car Insurance Broker:

View on product page

You shouldn't have to insist on speaking to a manager to get anywhere!!!

Quoted £300 annual premium, then charged £150 for a non fault claim 4.5 years ago. When providing proof it was non fault they reduced it to £30 premium but wacked on £39 charge for the ammendment. Then when I called to make the payment they said I owed £200 because they had used the proof of non fault and my new NCD at 4 years not 9 years! In total 2 hours late for work, 3 insurance providors contacted 3.5 hours on the phone and they cant take my payment because their systems are down!!!!! DO NOT USE!!!! Reviewed on: 6th May 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.