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Joe Soap

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Review of the Post Office, Prepaid travel account:

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crooks

What a shower of crooks. Having looked at the exchange rates for euros on the post office website (which offers a service whereby you collect the currency at your local post office)I went along directly to my local post office and bought euros. On returning home I realised that £500 at the Post Office had only got me 540 euros as opposed to the 570 euros figure advertised on the post office website. When I queried this with the post office "customer care" team I was advised that post offices can apply whatever exchange rates they wish. Had I ordered £500 worh of euros online for collection at the same post office I would have received 570 euros when I collected it at the post office but because I went into the post office and ordered it, they were at liberty to apply whatever exchange rate they wished. There is thus no link between the exchange rates published on the post office website and the exchange rates applied within the post office. Get the logic there? The logic is to screw you, Low life. Boycott them Reviewed on: 17th September 2021

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