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Margaret Carstairs

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Review of the Avanti Travel Insurance, Travel insurance:

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Greta customer service

We were supposed to be celebrating our Golden Wedding in May 2020. A grand trip to Canada, costing more than we usually spend on a holiday, was planned. Because of medical conditions we shopped around and got a quote for a single trip from Avanti. Once covid struck the trip was cancelled and rescheduled for 2021. It only took a phone call to change the cover, at no cost, to the new dates. When again this was cancelled another phone call to Avanti was made. This time we had to redo the quote. We were offered a 15 month policy, for not too much more than the new cost of a single trip, which we accepted. Insurance for us is always expensive, but Avanti are very competitive and you cannot fault their costumer service. Reviewed on: 2nd October 2021

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