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Jonathan Bell

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Review of the WiseDriving, Car insurance:
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Extortionate cancellation fee

1
My son's car was damaged beyond repair in a accident (not his fault) and being unable to find a suitable replacement car due to increased value of second hand cars, he had no option but to cancel his policy.on top of being charged £150.00 for his black box they then added a £400.00 cancellation fee, the total for my son to cancel insurance on a car that has been scraped is £550.00 for a car that was worth £1300.00 Called their customer service center which appears to be outside the UK as I couldn't understand the person I spoke to due to their limited English. I'm having to take legal advice about this extortionate charge. Definitely avoid this company. Reviewed on: 6th October 2021

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