Smart Money People Logo
User profile avatar

Viewing profile for,

Harriet

1

Total reviews written

0

Helpful marks given to their reviews

10

Times reviews seen

All reviews (1)
Review of the Acorn Insurance, Car Insurance:
View on product page

AVOID AT ALL COSTS

1
I cannot emphasise how poor the service from this company is. After an admin error, which resulted in me being over charged by a total of £309 during the pandemic (and at a time where I was struggling to pay bills), I have called the company 8 times to resolve the issue and still not got a penny back. Not only that, but when I do call I have to wait on hold for sometimes over an hour just to get through to a member of customer services for them to help resolve absolutely nothing. They also refuse to let me speak to a member of 'management', although I'm unsure if that department even exists?! Choosing Acorn was not worth the £200 I saved from going with another provider and I would urge anyone to avoid them altogether. I've wasted nearly 10 hours of my life on hold to these people. I can only imagine half the pain people go through trying to actually make a claim... Do not buy. Complete professional con artists. Reviewed on: 20th October 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people