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Name: Laurence Gough

Most Recent Reviews (3/3)

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Terrible company that doesn't care

American express are a company that doesn't care about their customers. They do not read customers communications and they do not communicate. I would highly recommend staying away from the brand. Reviewed on: 13th January 2023

Account has been locked not due to my error and I can't get through to them

Account has been locked not due to my error and I can't get through to them. On hold for over an hour tried a few times. No one has got time to be on the phone for that long these days when you randomly cut off your customers from using the app or login online. The app is awful and extremely dated. I'm not happy with them at all, wish I stuck with another bank. Reviewed on: 7th January 2022

Bait and switch advertising techniques

They advertise life insurance deals by bait and switch methods which feels very dishonest. Reviewed on: 3rd November 2021