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Selonetta Karbah

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Review of the Zempler Bank, Business account:

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Worst bank. Keep away

I am definitely not one for giving a review be it good or bad. But I am so digusted with the attitude of this cashplus bank that I am left with no choice but to add my voice and share my bitter and ongoing nasty experience with this company. They don't even deserve a 1 star. Zero star and beyond is what I give them. Here is my story..sometimes ealier this year, I tried to log on to my account but couldn't. I decided to call only to be told by a guy who answered the call that my account is under review and that he has no further information to pass unto me to me, other than me waiting. I called again when I got a phone call from HMRC informing me that the bank has returned the payment . I called again and again and basically I was being told the same thing. Few months ago, I received a notification from my credit scoring that there is a default on my account. Simply because I had used the overdraft facility. While I have no objection paying, how could I pay the overdraft when they have blocked my account and no money can go in? Got a letter saying that I should log into my account. Common sense how can that work They recently blocked a hugh payment from going on the 1st November 2021. So what do they want me to do? . They are not helpful and are making no sense.one is willing to pay but you have blocked all avenues to pay. I shall be making an official complaint to their regulator and will also copy some of these reviews which is similar to mine . Causing my diabetes sugar level to be evelated. It is not nice. This is a simple matter if only they have allowed all the monies to go in, then the overdraft would have been cleared. I don't care if they block the account as they are the worst bank on planet earth. Just allow money to go in . It is so painful when they deliberately put a stisn on my credit rating. I will fight my case. I think we all who have shared our bitter experiences should write a letter of complaint to their regulator. I will champion this Reviewed on: 28th December 2021

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