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Stuart Mason

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Review of the Bennetts, Motorbike insurance:

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Pitiful renewal process, make sure your phone is fully charged if expecting them to answer your call!

Writing this review as I wait, again, in a queue of 47!! Third time I've called to simpl renew my policy. Bennetts antiquated and dysfunctional payment process online made this option unusable. Having eventually got through to a human last time I called I was able to make payment over the phone. Since this time I've received a letter stating that my policy is due to expire tomorrow and I 'need to take urgent action'!! I reviewed 'My Account' on Bennetts website, again no confir... Reviewed on: 2nd June 2022

Review of the Petplan, Pet Insurance:

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Save your money .....

I insured my German Shepherd since a pup, she's 10yrs old now so I've paid roughly £6k in premiums to Petplan. My second claim was last month for £420.00. So they deducted the £95 excess + 20% of the OVERALL amount + ALL the PRESCRIBED foodstuffs over the critical period and they're proposing sending a cheque for £163.00 , for a claim they've had over 5 weeks. I also discovered that Petplan had tried to convince my vet that the illness claimed for was in fact the same illness... Reviewed on: 15th January 2022

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