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Sarah ALi

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Review of the Standard Life, Pensions:

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Terrible customer service "Megan Jackson" Causing alarm and stress. I lost trust in you.

After half an hour of the waiting line she has told me my details is incorrect, and I need to contact my workplace to update my details to walk out from the pension plan. She refused to tell me why my details were wrong. When I asked to contact the manager. She kept me 5 minutes waiting and then she said that she has some technical difficulties and took my number and told me that the manager is going to contact me. I never heard back. That's my second time to call them the fir... Reviewed on: 4th February 2022

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