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Jonathan Bunce

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Review of the M&S Bank - Marks and Spencer, Car Insurance:

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Incompetent

My car hit whilst parked legally 5 months ago, which they declared a write-off without looking at the damage. They are deducting the excess because they don't know who's at fault?! The claim has still not been paid and keeps getting passed to different organizations that don't honor the value already agreed to, current down about £700 from what was originally agreed. Nothing happens without chasing everyone involved constantly. Reviewed on: 4th February 2022

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