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Review of the HSBC, Business Banking:

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Appalling

HSBC care nothing for their customers, it's as if they think you work for them. Their hideous holding muzak is enough to drive you to distraction - I presume, this is the intention. You are kept on hold for an age and then the line is cut off. Of course, you cannot go to a branch because they are all closing down. It's as if they don't want any customers. In desperation, after being locked out of one of my bank accounts for nearly a month, I wrote to their CEO. A week on, I am still awaiting a response, other than the automated rubbish that they usually spout. If you value your sanity, your time, don't want your hearing damaged by incessant techno muzak and want access to your money, avoid HSBC. Reviewed on: 5th February 2022

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