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Julie Burton

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Review of the HSBC, Bank account:
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HSBC You are a total disgrace - Closed my account and havent' released my money

1
HSBC Buisness you are a disgrace I've been a customer for over 40 years After multiple attempts to complete the so called 'Safe Guarding' on line last year I was finally after 20 attemps,emails and hours on the phone and multiple visits to the bank - I was told it was complete. I sent documents and was told by person on the phone it was all signed off. NOT THE CASE The requests kept coming and the threats to close my account down with them. Guess what - They froze my account leaving my buisness with no accesss to any funds - They have closed my account HSBC still has all my money locked away - I can't access it - they promised 6 weeks ago they would send me a cheque for the balance in my account AS IF THEY WERE DOING ME A FAVOUR!! It's nothing more than criminal HSBC have not sent me anything I'm angry,disgusted and so will absoloutly never ever recommend this bank to anyone This is the treatment you get for 40 years of loyalty Sad days for you HSBC you used to be good- you had a face and I could go to the bank and talk to a buiness manager Nothing now - faceless and hopeless and beyond disapointing Reviewed on: 17th February 2022

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