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Matthew Carter

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Review of the Habito, Mortgage Broker:

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How it should be done

Sometimes you think that doing it online instead of in person will be easier but not necessarily quicker, and will lack a personal touch. This is absolutely not the case with Habito. All messages were responded to quickly - it's easy to see if people are online, if they have read your message, if they are typing etc. There is a great blend of 'stock' messages - templates that give you explicit instruction - but rather than impersonal, they feel appropriate - and there is always, always, someone there on the other side to talk to. And the communication is great. On top of that - the UI/UX is first class. Its desktop based but hands over to an app for document uploads. Really impressed. Reviewed on: 17th February 2022

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