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Frederick Chatwin

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Review of the Sainsburys Bank, Home Insurance:

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Renewal mayhem

When it came to renewal time they emailed me the same email 3 times a day for 3 weeks telling me I can renew online. There was no way to renew online. So I opted for automatic renewal which remained as "pending" until the renewal date arrived and they canceled. I rang them abd they told me my only option is to buy as a new customer. Then they told me they won't do monthly payments. I asked why and her response was "the computer says no"...! Unbelievable. Reviewed on: 18th February 2022

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