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Madalina Balog

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Review of the Complete Cover Group, Insurance Broker:

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Again and again problems with Complete Cover Group

If you can see below i left a review of how they dealt with my cancellation rates and approach . Got a response below that a team will contact me .. of course nobody did , i wasn`t expecting really , but why not to mention this also . after i cancelled my policy and they gave me a ridiculous amount to pay for my 4 moths left (over £600) they also charged me another month of insurance even though i cancelled before starting of next month .. as response .. nothing !! So my conclusion is .. this is the worst company , they will take as much money they can from you , beginning seems fine , but once you are in a situation , prepare the money . Reviewed on: 4th November 2017

Review of the Complete Cover Group, Insurance Broker:

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Hear me first before dealing with them

This is the worst company i dealt with . Got 4 moths left of my insurance and i needed to cancel the policy . They told me i have to pay over £600 to cancel and that they can set up a plan to pay?! This is to much , i was thinking to cancel 5 months ago and they gave me a quote of £700 in order to cancel my policy and after 5 months they changed the figures in all the fees and gave me this figure? My advice is to not deal with them , there are a lot of quality insurance companies that are professional and reasonable . Reviewed on: 30th October 2017

Reply from Complete Cover Group Thank you for taking the time to leave your review. We are sorry to hear you are unhappy with the level of service we have provided. Please be assured your comments have been duly noted, and we will investigate the matter fully. A member of our complaints team will shortly contact you to discuss this further. Kind regards, Complete Cover Group. Response date: 2nd November 2017

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