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1435

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All reviews (1435)

Review of the Scottish Building Society, Savings:

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Local, reliable, friendly

Have just been with the Society for one year. Have spoken on the phone twice just to get clarification about things. I like the fact this is a proper building society. Very impressed how quickly you get to speak to a member of staff who is friendly, patient and informative.Very pleased with my ISA performance. Reviewed on: 5th September 2024

Review of the Scottish Building Society, Savings:

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In branch service review

No need to improve anything - it is fine as it is! Try dealing with the Nationwide, they are awful. Reviewed on: 5th September 2024

Review of the Scottish Building Society, Savings:

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Mutuality, personal service

Remains a building society providing personal (not robotic) service. Reviewed on: 4th September 2024

Review of the Scottish Building Society, Savings:

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Service, branches, staff

I like having a local branch, especially as the staff are very helpful. One improvement would be longer opening hours at least one day a week or even opening on a Saturday for an hour. Reviewed on: 4th September 2024

Review of the Scottish Building Society, Savings:

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Friendly, efficient, encouraging

I like that I recognise the helpful member of staff on the desk. I don't like that I had to send away my passbook as it is my proof of having deposited money, and I now have a new ISA but no passbook. I don't like the term 'relationship centre' please go back to referring to them as local branches or offices. Reviewed on: 4th September 2024

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