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Review of the HSBC, Business Banking:

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Business banking? What business banking - it doesn't exist

My account was frozen, then converted to a business account despite it being a Family Trust linked to an investment with no transactions taking place and can only speak to frontline staff. No email or direct phone contact and they won't book an appointment. Been refused internet banking, no security telephone banking service and no plastic card of any kind. Basically cutting me off from my own account of which I do not run a business. Submitting complaints hasn't given any answers either. Simply put HSBC do NOT offer a business banking service at all. No choice but to go to the Financial Ombudsman just to access my funds Reviewed on: 3rd March 2022

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