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Review of the Post Office, Travel insurance:

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worst travel insurer i have come across

I put in a claim in mid December 2021 and was asked for more information , including a Doctor's letter , which i supplied . In January 2022 i got an email saying that i would get a response within 5 to 10 days but since then silence. Also it appears that more than 1 claims manager has been handling my claim as there was different names in the early correspondence. However , as i said , silence from then . When you ring for an update you are on hold for ages plus when you get through you are simply told that someone is handling the claim . I know there are delays because of covoid but it is now March and going on for 3 months since i submitted the claim. I won't ever use Post Office Travel Insurance again . Reviewed on: 4th March 2022

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