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Review of the Sainsburys Bank, Car insurance:

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One of the worst customer experiences I have aver had. Avoid if you value good old fashioned service.

I won't waste your time with my long list of frustrations with the poor level of customer service provided by Sainsburys Car Insurance. All I will say is that if their quote is the cheapest its for a reason, they seem to have invested very little in their IT system or staffing level. I have spent literally hours in a queue on their phone system trying to resolve problems ever since we insured our cars and my parents cars with them. Reviewed on: 7th March 2022

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