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Andy Reeve

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Review of the HSBC, Business Banking:

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HSBC are utterly, utterly useless.

How does HSBC think it's reasonable to take 1.,5 hours to answer the phone? Then sends you to the wrong department (twice) to extend the call to 3,5 hours and then gives up. As for the complaints department - they close cases by not bothering rot deal with them or reply to email. Beyond useless and not even worth 1 out of 10! Reviewed on: 7th March 2022

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