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Review of the John Lewis, Partnership Card:

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Customer Service is dreadful

Having moved house, I needed to change the address on the card. Could not do this online and the agent on the phone could not assist. Sent details on secure messages and 4 days on...I have still not had a response or acknowledgement to the secure message. The customer service at the John lewis partnership card service is woeful - avoid this if you can. Reviewed on: 13th March 2022

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