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R Del Rosario

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All reviews (2)

Review of the NatWest, Investments:

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Would Not Use them if there the last bank in the world Service RUBBISH

All day today I’ve been trying to contact them in regards to my two sons Trust Fund Accounts which for some reason they’ve stopped receiving our direct debits coming in? No reason No letter just NOTHING. I’ve been on hold on there so called telephone service for over 3hours without getting through, ok if once but trying 3 times and all the same on hold again for the same length of time without getting through, how F*^$€>< Rubbish is that service if you call that even any service when you can’t even get through to anyone. Even they’re so-called online complaint service. What a JOKE, I’ve been trying to send my complaint through this online service but once again what do you get “Error while trying to send email. Please try after sometime” yeah sure I tried not once 6-7 times and still ALL I’m getting is this message of “Error bla bla bla” I’m glad I don’t bank with these jokers, if I did I would close my accounts and move as soon as possible. I would NEVER want to use this bank again. I just WANT answers to my kids TRUST FUND ACCOUNTS right NOW. Reviewed on: 22nd March 2022

Review of the NatWest Group - Cora, Digital Assistant:

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Worse Service In The Country RUBBISH

All day I’ve been trying to get hold of someone to ask them what’s going on with the kids Trust Fund accounts, 2-3 hours on hold on the phone not only once but 3 times. Tried to complain by online, they’re link won’t even send the email and kept getting a message “error while trying to send email. Please try after sometime” sure I’ve trying 6 times trying to send my complaint but no luck, they just won’t accept it. How the F}%*€ Rubbish is this service, I’m just glad I don’t bank with this joker, if I could transfer my kids Trust Funds elsewhere I would in a FLASH, I don’t want anything to do with this bank ever again. I just WANT answers to what’s going on with my two kids Trust Funds. Reviewed on: 22nd March 2022

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