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Verified Member Dudley BS

428

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All reviews (428)

Review of the Dudley Building Society, Mortgages:

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Joint account misogyny

I have always been very pleased with the service I have received at Dudley but one thing that constantly annoys is the fact that although I initially contacted, and have always been the one to contact them as I run the account, they chose to put my husbands name first on our mortgage. I recently joined online. It is my email and phone number on the online service but they wrote (as they always do) to my husband to confirm he had joined online. Why was this not at the least a letter addressed to us both? This is such an outdated and misogynistic practice. Reviewed on: 18th March 2021

Reply from Dudley Building Society Hi, thanks for your review. We apologise for any inconvenience this may have caused you. Ordinarily this situation happens because the other party is set up at first named on the account. If you call our Customer Services Team on 01384 231414, they can have a look at this for you. Thanks. Response date: 21st April 2021

Review of the Dudley Building Society, Savings:

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Friendly people.

I found that Dudley Building Society was asy to deal with Reviewed on: 18th March 2021

Review of the Dudley Building Society, Savings:

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Best local building society in the area

Now your online I think this will be a massive for you as a society which will see more customers and growth, positive news all round. Reviewed on: 18th March 2021

Review of the Dudley Building Society, Savings:

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Customer Service

Top quality customer service provided by Claire, a credit to the building society. Reviewed on: 18th March 2021

Review of the Dudley Building Society, Savings:

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Friendly people.

Friendly staff who obviously care, they are easy to talk to. Good products, with simple online access setup. Reviewed on: 17th March 2021

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