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Verified Member Dudley BS

464

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All reviews (464)

Review of the Dudley Building Society, Savings:

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Great Local Building Society

Great local building society but I am having a few issues with logging onto the online account. Reviewed on: 28th April 2021

Reply from Dudley Building Society Hi, thank you for your review and feedback. We are sorry to hear you are having problems logging in. Please call our Customer Services Team on 01384 231414 and someone should be able to help you. Thanks. Response date: 29th April 2021

Review of the Dudley Building Society, Mortgages:

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New online facility

Bit disappointed in your new on line facility. I was hoping there would be some more tools you could use especially in making repayments on your mortgage if you wanted an idea how much you can make overpayments and what effect this will have to the outstanding balance. It has very limited use to the customer apart from telling you the outstanding balance. I think if you want more customers to use it additional tools needed to be added. Reviewed on: 25th April 2021

Reply from Dudley Building Society Hi, thanks for your feedback. We will be looking to expand the Online Service functionality for borrowers in the near future. Response date: 26th April 2021

Review of the Dudley Building Society, Savings:

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Regular Savings Account

Just taken out a Regular Savers account, with (relative to the current market!) a competitive interest rate. Easy online setup, followed by a quick phonecall from a very friendly an helpful member of staff to confirm what identification documents were needed. All good so far! Reviewed on: 25th April 2021

Review of the Dudley Building Society, Savings:

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Friendly and helpful staff

I recently opened a savings account. I phoned up with a few questions, these were answered by a very helpful member of staff, and I was able to complete the opening without any issues. Reviewed on: 25th April 2021

Review of the Dudley Building Society, Savings:

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Great service

Wonderful friendly service from Brenda! Reviewed on: 23rd April 2021

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