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Verified Member Dudley BS

428

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All reviews (428)

Review of the Dudley Building Society, Savings:

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Top Class Friendly Service

Applied for a savings account online with Dudley Building Society, which was quickly and efficiently set up following a phone call with friendly and efficient customer service advisor, Becky. Online registration was very easy, once roll number arrived via SMS, and was able to quickly make initial deposit via debit card, again online. I like the 2FA security when accessing my account online. Overall, very pleased I chose Dudley Building Society. Reviewed on: 15th March 2021

Review of the Dudley Building Society, Savings:

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High interest rates savings accounts for your children

Great building society, small but modern, giving a personal service and offering interest rates well in excess of any of those offered by the bigger banks and building society. Would highly recommend. Reviewed on: 15th March 2021

Review of the Dudley Building Society, Savings:

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Tia very informative and helpful.

Tia made me aware of the society’s on line regular saver product. Reviewed on: 14th March 2021

Review of the Dudley Building Society, Savings:

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Online messaging serivce

Very responsive to my inquiry. The reply was very clear and concise. I like the email notification so I don't have to continuously log in to see a reply. Reviewed on: 14th March 2021

Review of the Dudley Building Society, Savings:

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Needs a small tweak or two.

On the site home page the Tab for "ONLINE SERVICE" could do with larger presence/highlight and similarly in the page which follows the very tiny "here" for intending users to click on, in order to begin the logon sequence. Reviewed on: 11th March 2021

Reply from Dudley Building Society Hi, thanks for your review. We have now launched our new website which improves the journey to access your Online Service. Quickly sign in from the MyAccount link in the top right hand corner or Visit dudleybuildingsociety.co.uk/savings/online-service/ for further information. Thanks. Response date: 19th April 2021

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