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Verified Member Dudley BS

464

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All reviews (464)

Review of the Dudley Building Society, Savings:

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Extremely helpful

Extremely helpful when opening an online account. Phoned me several times to keep me updated with what they were doing. Would highly recommend Reviewed on: 8th February 2021

Review of the Dudley Building Society, Savings:

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Wasting money

Recently registered online. Just received acknowledgement by post, not by email !! . A4 envelope, two A4 sheets of paper, two 2nd class stamps. What a waste of money. I AM NOW ON LINE. Your opening paragraph....' we understand that life is busy and time is preccious' , so why make staff pack envelopes and make me open them to read what could have been a simple email. Disappointed! Reviewed on: 8th February 2021

Review of the Dudley Building Society, Savings:

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Efficient and friendly service

The person I spoke to in Customer Servicès Team was able to answer my query to my satisfaction and also gave me some additional information. Reviewed on: 5th February 2021

Review of the Dudley Building Society, Savings:

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Nice, somewhat unique, approach

I loved the well-thought-through application process. It was uniquely different to allow you to complete in sections & pause/suspend/resume between sections. The address searcher was interestingly different & very effective, too! [The only reason for possibly losing 1 star was the validation process for my particular bank-account taking 2-days, but it was done same-day, so back to 5-stars.] Would it be a savings "pun too far" to call the experience "interesting"!? Best Regards Mike Woodward Reviewed on: 5th February 2021

Review of the Dudley Building Society, Financial / Pension Advice:

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Good people despite the limited resources and good response from them

Had some difficulty getting into the account but all ok now and my thanks to the staff who helped me . Thanks Emma & Laura Reviewed on: 4th February 2021

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