Verified Member Dudley BS's community profile page

Write a review

Viewing profile for,

Verified Member Dudley BS

464

Total reviews written

Helpful marks given to their reviews

938

Times reviews seen

All reviews (464)

Review of the Dudley Building Society, Savings:

View on product page

Easy transaction

Under the present Covid circumstances was pleased with how promptly and speedily I was able to open a new account and transfer monies into it. All staff were pleasant and efficient and thanks to Claire who reassured me that the transaction had all transferred smoothly. Only one negative which I think the society should consider is the difficulty for working people to access facilities with the opening times at present . Thanks Neil Burns Reviewed on: 25th November 2020

Reply from Dudley Building Society Hi Neil, thanks for your review. Glad to hear your new account opening went well. We would like to apologise for any inconvenience caused by our branches closing at 1pm. There are other ways you can access the funds in your account and further details can be found on the Coronavirus support page on our website. We feel very fortunate that we have been able to stay open throughout the coronavirus pandemic and later this year, we are looking to launch an Online Services to make it easier to manage your finances at home. By doing this, we hope that we can cater to all our member’s needs. Thanks. Response date: 30th November 2020

Review of the Dudley Building Society, Savings:

View on product page

Very helpful

Vicky was very helpful and thorough Reviewed on: 17th November 2020

Review of the Dudley Building Society, Savings:

View on product page

Great service

Great friendly and personable service received over the phone today. Reviewed on: 13th November 2020

Review of the Dudley Building Society, Savings:

View on product page

Very helpful and Polite friendly service

Helpful telephone service with friendly staff giving best advise Reviewed on: 6th November 2020

Review of the Dudley Building Society, Protection Advice:

View on product page

Checking about bank detail changes

Went through security and had my mind put at rest emedialey as there are so many scams at the moment and I wanted to make sure the email about your bank detail changes were from you knowing it was has put my mind at rest thank you Reviewed on: 5th November 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.