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Verified Member Dudley BS

464

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All reviews (464)

Review of the Dudley Building Society, Savings:

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Savings query

Friendly and helpful service for the agent Reviewed on: 4th November 2020

Review of the Dudley Building Society, Savings:

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Information on investments

Very good customer service on reinvestment options. Reviewed on: 4th November 2020

Review of the Dudley Building Society, Savings:

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Friendly efficient people

Made telephone enquiry and was dealt with in an efficient and helpful manner. Reviewed on: 2nd November 2020

Review of the Dudley Building Society, Savings:

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Account balance

Very helpful on phone - dealt with enquiry professionally. Reviewed on: 29th October 2020

Review of the Dudley Building Society, Savings:

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Online banking needed!

Whilst happy with courtesy and knowledge of branch staff, Dudley building society would benefit from an online offer enabling customers to self serve the majority of their requirements. Reviewed on: 28th October 2020

Reply from Dudley Building Society Hi, thank you for your review. We are busy preparing for the launch of our Online Service. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 16th November 2020

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