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Jon Wright

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Review of the HSBC Kinetic, Business account:

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Very poor customer experience

Took nearly 4 weeks to progress my application. When I called to chase it up it sounded as though it had sat on a server somewhere and not been picked up. I went off to Tide and received account details the same day! I am surprised that a huge budget bank like HSBC could get it so wrong. Hats off to the neobanks! Reviewed on: 4th April 2022

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