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Review of the Post Office, Travel Insurance:

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terrible service

Tried to contact the post office insurance team for over an hour over the phone. The team hung up on me twice before I could get through. I went into the branch to seek support, however they said this needed to be done over the phone. Although they kindly offered me their phone, once I managed to get through to a member of staff, they hung up on me when I asked them to repeat themselves as I couldn't quite understand what they we're saying. Terrible service. I could not speak to someone in the team and consequently had to use another provider. Reviewed on: 6th April 2022

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