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Review of the Smile Bank, Current Account:

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shocking lack of responsibility for money missing in their system

€ 3000 euros was paid into my account from Belgium but never showed up. Endless messages (from me) either met with incomprehension or, most recently, a refusal even to try to trace the money. My offers to give them information that might help, if they could tell me what they needed, were not answered. Impossible to get through on the phone. A next day letter was never answered. Nearly three weeks later, I am at a loss how to proceed. Any ideas? Reviewed on: 14th April 2022

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