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Bob.b

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Review of the Saga, Home Insurance:

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Something Changed

It appears Saga have either changed underwriters for insurance or they have made a corporate decision to refuse claims. The ratings over the last 6 months are abysmal. Saga are a sales agent the underwriters are being obstructive with claims and extremely difficult. Reviewed on: 26th April 2022

Review of the Saga, Home Insurance:

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Sales operator sub let insurance.

Failed on security qustions when trying to make a claim. Did i have contents and buildings cover answered yes. No i didn't not with Lloyds building insurance as contents underwritten by a different company ? Finally spent 2 hrs on phone with person trying to tell me i wasn't covered as leak on roof was prior to new policy, then went to check what the rainfall was for my area a month before. Then offered a survey to establish when leak occurred by a company with 50no 1 star ratings about refusal to support claims. It appears my home insurance isn't worth the paper it's written on as a phone operator working from home thinks my leak started prior to their responsibility. How do i know im not a roofer and don't climb into the loft on a daily basis. 21/2 to 3hrs still not resolved. Avoid like the plague, home working has a lot to answer for. Reviewed on: 26th April 2022

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